Thank you for choosing BagKits Online Shop! We are committed to providing efficient and reliable delivery services to customers on United States to ensure that the items you order are delivered safely and promptly. The following are the details of our delivery policy, please read carefully to understand the relevant information about delivery.

The delivery process is divided into:

Processing Time: This includes order preparation, assembly, and other pre-shipment tasks. Duration can vary based on the destination address and our efficiency in preparing items.

• Generally, orders are shipped within 1-3 working days of order confirmation/payment. Orders made on the weekends might experience delay.

Shipping Time: Begins post-processing and depends on the chosen shipping method and destination.

There might be delivery delays during peak seasons and promotional sales.

Shipments are made through Royal Mail, UPS, FedEx, DHL, EMS, EUB. The total estimated delivery duration combines both processing and shipping times.

Shipping Cost & Transit Time

Shipping information

Order tracking
After the order is shipped, you will receive an email with the express delivery number. You can check the delivery status on the official website of the logistics company or the BagKits items International website through the express delivery number.

Modify delivery information
If you need to modify the delivery address or contact information, please contact customer service before the order is shipped. We will not be able to modify the delivery information after the order is shipped.

Signature Notice
Inspection
When signing for the goods, please carefully check whether the outer packaging of the items is intact. If the packaging is damaged or the items is damaged, please refuse to accept the goods on the spot and contact us.

Entrusted Signature
If you entrust someone else to sign for the goods, it will be deemed that you signed for the goods in person. Please make sure that the consignee understands the importance of inspection.

Shipping Problem Handling
Non-receipt of goods
If you still have not received the items after the estimated delivery time, please contact customer service and we will assist you in checking the logistics status.

Shipping Error
If the items you received does not match the order, please contact customer service immediately and we will arrange a replacement or return for you.

(*) NOTICE:

We’re not responsible for undelivered packages due to incorrect or incomplete destination details. Ensure your shipping information is accurate during checkout. If you spot an error, reach out to us at support@bagkits.co.uk immediately. However, there’s a 48-hour response time for emails, so if your package is dispatched after that period, it’s beyond our control.

BagKits isn’t accountable for any taxes, duties, or additional charges from the destination region. Customers bear responsibility for regional restrictions, duties, taxes, and related fees. BagKits isn’t responsible for duties, taxes, or customs fees under any circumstances if:

1. The package is declined by the customer.
2. Multiple delivery attempts fail in the destination region.

We reserve the right to cancel orders without the obligation of a refund.

CONTACT US

Email: support@bagkits.co.uk
Phone: +44 7311055129
Address: 23 Sandon Steeet, New Basford, Nottingham NG7 7AL, United Kingdom